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FAQs

Does the cylinder cam get inverted on the SD option for the Von Duprin 99 exit device?

Resolution: The cylinder cam must be inverted with the SD option to work properly.:

Can I use the 9927 F on a pair of A label fire doors?

Resolution: The 9927-F is available on a pair of door is "A" label on double egress. The same direction is "B" label.:

What is the part number for the offset link for 98/9947WDC devices?

Resolution: The offset links for the 98/9947WDC devices can be ordered using part number 900871 which includes two links and locknuts.:

What is the part number for the full size core driver for the ND series?

Resolution: The ND-Series FSIC driver is part number N523-127.:

How do you order the L series lock with an ADA thumbturn?

Resolution: Effective December 9, 2019, Schlage L Series mortise locks with a thumbturn will ship standard with our new ADA thumbturn. The new ADA thumbturn is slightly smaller than the existing design w...:

Why would an electric strike not stay locked when turned upside down?

Resolution: The Von Duprin 6000 series electric strike has a 12 or 24VDC solenoid with plunger, spring and impact washer as shown 6000 solenoid Make sure the solenoid spring and impact washer are not missin...:

Did Falcon ever make a lock for elevator doors?

Resolution: Falcon manufactured an EZF101 which was a large plate with a recessed lever for use in elevators. This item is no longer available. :

What is the part number to replace a top or bottom latch of a 98/9927 device that was built before October 1998?

Resolution: 050090 for bottom latch retrofit kit and 050091 for top latch retrofit kit.:

Why would the horn sound when the solenoid tries to engage on a Von Duprin Chexit device?

Resolution: Make sure the proper power supply (PS873 or PS914) and proper gauge and run wire is used for Chexit devices shipped prior to 8-24-2015 with solenoid driven. Related Solution: What wire&n...:

Does the pnuematic tubing for LCN have to be run through conduit?

Resolution: No, the LCN (925) pneumatic tubing does not have to be ran in conduit for normal applications.However, it is not Plenum rated, so it is sometimes ran inside conduit when installed in a rated plenum...: