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FAQs

What is the 4310HSA/4410HSA series closer?

Resolution: HSA - stands for Holder Scanner Activation.The HSA is an electrically controlled closer/holder designed to provide easy passage for groups of pedestrians through high traffic doors. With a constant...:

What are the power requirements for the 8310-865 (433 MHz) receiver?

Resolution: The input voltage for the 8310-865 (433 MHz) receiver is 12-24 VAC/VDC +/-10%, the current draw is 250mA (0.25A).:

30 Minute Lunch Punch/Break Compliant - Enabling Lunch Out Function Key for HP XL readers

Resolution: The users can use only the master IN and OUT functions to enter or exit, but need to press the FKey that is set for LUNCH OUT to enable the California lunch punch feature. So in short if the user...:

30 Minute Lunch Punch/Break Compliant - How do I complete the Verification Process? HP XL readers

Resolution: Due to a lack of display space, when the user selects a Function Key the next screen displays a confirmation of what they pressed ( LUNCH IN or LUNCH OUT), then completes the verification process.:

What Proximity technologies do XceedID readers support?

Resolution: ISOX card technology is no longer supported - contact XceedID sales:

Time and Attendance Business Partner Software Names for HandPunch readers

Resolution: Business Partners Application Product Names ADP EZ Labor Manager, Enterprise E Time, E Time, Time Saver Amano Time Guardian Time Guardian Lite Acroprint...:

How do you create a custom Mifare configuration with DX2400 Xceed cards and the HandNet Lite software?

Resolution: Here are the steps needed to create their custom Mifare configuration using DX2400 Xceed cards and the HandNet Lite software. Handnet Lite version 2.3.1.9 which is available on our FTP site, is req...:

Enrolling Users in Hand Net Lite

Resolution: Make sure you're logged into Handnet Lite Click on the 'Status' tab - locate the reader you will be using to enroll the new user - make sure that the circle / dot to the left of the network nam...:

What are the Rod and Shoe lengths for 4000 and 1000 series closers?

Resolution: STANDARD ROD AND SHOE: 4020, 4031, 1460, 1520, 1370, 1070, 1260, 4640, 4820 is: 8 3/8” LONG ROD AND SHOE: 4020, 4031, 1460, 1520, 1370, 1070, 1260, 4640, 4820 is: 12 3/8”STANDARD ROD AND SHOE:...:

Is the 8310-849 Door Sequencer still available?

Resolution: The 8310-845 is now a combination "Time Delay Relay / Door Sequence" module. In 2010 the separate 8310-845 "Time Delay" module and 8310-849 “Door Sequencer” module were combined int...: