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FAQs

Resolution: 360 auxiliary package contains: control tailpiece (972385), tail piece guide (971059), cylinder locknut (971974) and pine tree clip (971090).:

Can the D series ORB knob accept FSIC?

Resolution: Only the Schlage Orbit (ORB) knob in both the A and D series can be ordered for use with a Schlage FSIC.:

Does Von Duprin carry any parts for the 5200?

Resolution: The 5200 logic controller is discontinued and no parts are available.:

What is a wicket door?

Resolution: Steelcraft does not manufacture a wicket door.:

How to determine the voltage used by a 6000 series electric strike?

Resolution: For all models of 6000 series electric strike, except the 6300 & 6400, the color of the solenoid wires determine the voltage. Black wires are used on 24VDC solenoids and yellow wir...:

What latch guard should I use with a Von Duprin 6210 electric strike?

Resolution: The Ives LG14 latch guard should be used with a Von Duprin 6210 electric strike.:

What parts do I need to add to the bottom rod of my existing Von Duprin 8827 LBR exit device?

Resolution: To add the bottom rod and latches on 8827LBR it requires Bottom Rod Kit part #050455-XX 8827 Rod Guide Kit part #50482-XX 8827 LR Bottom Latch Kit W/Cover part #050467-XX 304L Bottom Strike:

Does the Legacy Senior Swing and the Swing IQ operators come with the Push-N-Go feature?

Resolution: Legacy Senior Swing and Swing IQ models are heavy duty operators and have the Push-N-Go (PNG) feature. This feature is a programmable function in the control module.LEGACY SR SWING The P...:

What is the L583-375?

Resolution: The L583-375 is an option when ordering the 09-611 Chevron indicator, the indicator will read "OCCUPIED" instead of the default "Do Not Disturb".The following functions come standard with the 09-61...:

How to remove a double cylinder deadbolt?

Resolution: Schlage and Falcon double cylinder deadbolts have concealed screws to prevent tampering. The two methods used to conceal the thru-bolts are using screw caps or a faceplate. Use the below instructio...: