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FAQs

Resolution: Construction keying is very common for Dexter or builder grade locks. Once the builder gives you the key, the builders key will no longer work to unlock/lock the door. There is an extra pin in the ...:

Has Schlage discontinued the Wakefield (WKF) trim?

Resolution: The Wakefield (WKF) style will be discontinued beginning September 2023. The closest style replacement would be Plymouth.:

Has Schlage discontinued the Avanti (AVA) lever?

Resolution: The Avanti (AVA) lever style was discontinued September 2023.Please click here, to view current available lever styles.:

Has Schlage discontinued the Birmingham (BIR) lever style?

Resolution: Schlage will be discontinuing the Birmingham (BIR) lever style beginning in September 2023. The Broadway lever is the closet lever to match the same style.:

Can a GJ 90 series be converted from SE to stop only with parts?

Resolution: No, to many parts would be needed, re-order device as stop only.:

What doe the Chexit PCB Kit - Infinite Release (PN: 040087) do?

Resolution: The door will remained locked until released by fire alarm or remote/local switch. Permission from the local AHJ will be needed. :

Is there a part number for the 1/4-28 set screw for Ives shoulder bolt?

Resolution: Part number was added in the July 2024 revision to price book. PULLPART.1290 - package of 8 :

Can we supply cables for 9949 on a 17'6" tall door?

Resolution: Max length as engineering special is 16'. Any taller, the cables are too heavy for door to operate efficiently. :

Does Schlage make thick door kits for Home front Locks ?

Resolution: Schlage does not make any thick door kits for Homefront locks. For a list of thick door kits please click here. :

How to Locate the Programming Sticker on Schlage Encode Locks

Resolution: Your default codes are located in two locations. One is on the documentation included in the box. The second is located on the front of the inside assembly.You need to slide the battery cover up to...: