residential tech product support

RELATED FAQS

Question
Answer
Please visit the Schlage Residential website (FAQ / Knowledge Center) for all product and Customer Care information.Click on the following to link directly to the Residential Product...
You can contact Allegion Customer Service (Sales Support) or Technical Support (Product Support) by phone or by email. To contact by phone: call 877.67...
NOTE: You can also reach your local sales office by dialing 877-671-7011 and selecting option #3 from the main menu. You will be directed to your sales office based on the area code ...
The programming processes for Allegion devices can be both product and features specific.  Some products programming processes are electronic in nature, others are physical in nature. &nbs...
To contact technical product support for Schlage Biometric Solutions products:Telephone:  877-671-7011, Option 2 (Product Support), Option 8 (Readers, Credentials, Biometrics)Email:  read...
Please refer to the Allegion Contact Us web page for all inquiries in North and South America.Contact Us for Europe, Middle East, India, Africa and Asia Pacific,  You can also r...
When you see an Error 64 on a HandKey or a HandPunch, it may mean that the lithium battery is low or there is a disconnect with main board.  The first step is to replace the lit...
For most exit devices, please refer to the specific device series catalog for minimum door opening width the device can be cut down to fit.Be aware that some device options, frame conditions, and s...
When you see a Warning 80 or Warning 17 on a HandKey or a HandPunch, it may mean that the lithium battery is low.  The first step is to try a warm boot on the reader to see if that h...
Wiring and Riser diagrams can be accessed at:Common wiring diagrams can be accessed at:  http://kc.allegion.com/.   Click on the "Common Wiring Diagram" link.To request a custom wiri...