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Question
Answer
How do I program my device?
Resolution:
The programming processes for Allegion devices can be both product and features specific. Some products programming processes are electronic in nature, others are physical in nature. &nb...:
How do I contact Schlage Biometrics Technical Support?
Resolution:
To contact technical product support for Schlage Biometric Solutions products:Telephone: 877-671-7011, Option 2 (Product Support), Option 8 (Readers, Credentials, Biometrics)Email: read...:
Who to contact?
Resolution:
Please refer to the Allegion Contact Us web page for all inquiries in North and South America. Contact Us for Europe, Middle East, India, Africa and Asia Pacific, ...:
What does error 64 mean on a HandKey II or Handpunch?
Resolution:
When you see an Error 64 on a HandKey or a HandPunch, it may mean that the lithium battery is low or there is a disconnect with main board. The first step is to replace the lit...:
How far down can an exit device be cut down in the field?
Resolution:
For most exit devices, please refer to the specific device series catalog for minimum door opening width the device can be cut down to fit. Be aware that some device options, frame...:
What does a Warning 80 or 17 mean on a F-Series hand reader?
Resolution:
When you see a Warning 80 or Warning 17 on a HandKey or a HandPunch, it may mean that the lithium battery is low. The first step is to try a warm boot on the reader to see if that h...:
Where are Allegion Wiring and Riser Diagrams (Von Duprin, Schlage, LCN) ?
Resolution:
Wiring and Riser diagrams can be accessed at: Common wiring diagrams can be accessed at: us.allegion.com Go to "Document Library" > then choose Document type of "Wiring ...: