it wont hold open any more

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The correct method (process) for setting the hold open is: The 4110 HEDA arms are handed, verify correct hand arm. (RH or LH stamped on shoe bracket) Loosen the hold open nut at shoe bracket. ...
A 4040SE would not hold the door open if it has : No Voltage or Improper Voltage. Check that the track has proper voltage going to it (24V AC/DC or 120V AC). If 120 volts is supplied...
 The correct method (process) for setting the hold open is: The 4010 hold open arms are handed, verify correct hand arm. (R or L stamped on main arm) Loosen the hold open nut. Opened the door ...
The ES Filter started to ship with these units (Senior Swing/Benchmark/Falcon) on 4/22/2013.  The ES Filter kit will help eliminate line noise from an Electric Strike if used. 
On the Senior Swing, if you have line noise from a strike the unit will go into an Error Code on the Control Box (Er14) and will not operate.  Adding the ES Filter, which is a diode, will eliminate...
On the Benchmark and Falcon, if there is line noise from a strike then the unit will lose it's hold open time.  Adding the ES Filter, which is a diode, will resolve this issue and the unit will hol...
If an ME Series closer creeps shut or will not hold open, Verify proper voltage is being supplied to the closer, if correct Check the on/off switch. Verify the voltage on the 2 pin co...