Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
Electric not hold
”
RELATED FAQS
Question
Answer
What are Hold Open Closers & Magnets?
Resolution:
Hold Open Closers & Magnets (Fire/Life safety products) provide a wide range of solutions. Single or multi-point hold open closers Utilize an electromechanical closer. Hold the door o...:
Why would an EL1690 retract the rods but not hold them?.
Resolution:
One of the following items may cause the EL1690 device to retract then release: Incorrect power supply - Verify you have the PS873-2/4TD or PS914-2RS/4RL power supply. Problems with wire gauge...:
What causes am ME Series closer to creep shut (creeper)?
Resolution:
If an ME Series closer creeps shut or will not hold open, Verify proper voltage is being supplied to the closer, if correct Check the on/off switch. Verify the voltage on the 2 pin co...:
Solenoid on Chexit pulls back and immediately lets go and alarm goes off with red solid light.
Resolution:
The following could cause the Chexit solenoid ( devices shipped prior to 8-24-2015) pulls in then drop out with no alarm. Mechanical adjustment such as vertical rods. Disconnect t...:
When did we start shipping the Senior Swing, Benchmark, and Falcon operators with the ES Filter?
Resolution:
On the Benchmark, if there is line noise from a strike then the unit will lose it's hold open time. Adding the ES Filter, which is a diode, will resolve this issue and the unit will hold it's...:
Why will my EL 1490 fire my latches but not hold?
Resolution:
One of the following items may cause the EL1490 device to retract then release: Incorrect power supply - Verify you have the PS873-2/4TD or PS914-2RS/4RL power supply. Problems with wire gauge...:
How to adjust a 4010 hold open arm?
Resolution:
The correct method (process) for setting the hold open is: The 4010 hold open arms are handed, verify correct hand arm. (R or L stamped on main arm) Loosen the hold open nut. Opened the door ...:
What would cause a 4040SE not to hold the door open?
Resolution:
A 4040SE would not hold the door open if it has : No Voltage or Improper Voltage. Check that the track has proper voltage going to it (24V AC/DC or 120V AC). If 120 volts is supplied...: