Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
why does deadbolt not retract fully
”
RELATED FAQS
Question
Answer
I can not remove the key from the cylinder on my BE365 deadbolt lock.
Resolution:
After rotating the key to unlock the lock, you must return the key to its normal position to remove it. :
Why doesn't full rotation of the AD or CO Series Exit Trim (993) outside lever fully retract the Von Duprin 98/99 Exit Device latch?
Resolution:
- AD Series and CO series products require that the Night Latch (NL) screw is installed in the exit device. Be sure this screw is installed- Exit hardware and strike must be properly mounted ...:
What would keep the latch bolt on a 33A device from retracting all the way when dogged?
Resolution:
Bad dogging hook on the dogging assembly could cause the 33A/35A and 98/99 exit device latch bolt not to retract completely.:
Does Schlage make a mortise lock that the lever on either side retracts the latch and a key on either side retracts the deadbolt?
Resolution:
The L9466 Store/Utility Room lock can provide this functionality. Operation: Latchbolt retracted by knob/lever either side. Deadbolt thrown or retracted by key from either side. When the deadbolt ...:
B663 only throws bolt and wont retract it.
Resolution:
After installing a classroom deadbolt, there is potential for the thumbturn to project the bolt only, get stuck in one position, or move both directions but not move the bolt. These are caused fro...:
Why will 912L not retract the latch bolt all the way?
Resolution:
There are a few things to check in the 912L trim is not retracting the latch as expected. If the 912L was shipped after February 28, 2011, Check the installation ins...:
Why won't my lever retract the latch on an S200?
Resolution:
Latch retraction issues at time of installation could be caused by incorrect handing of the lock chassis. Move the driver to one of the following positions as indicated below: :