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Who to contact?
Resolution:
Please refer to the Allegion Contact Us web page for all inquiries in North and South America. Contact Us for Europe, Middle East, India, Africa and Asia Pacific, ...:
What should I do when my F-Series HandPunch is indicating "Memory Full"?
Resolution:
The F-Series HandPunch will display "Memory Full" when the number of transactions being stored on the hand reader exceed its memory capacity. When the memory capacity is exceeded, the hand reader...:
What is the part number for the CX-RX switch?
Resolution:
For solenoid driven Chexit devices shipped from the factory prior to 8-24-2015, the RX switch is no longer available. This part was discontinued in 2019. If the older version Chexit RX s...:
Does LCN sell replacement parts direct to customers?
Resolution:
LCN does not sell direct. LCN only sells through it's Distributors and Dealers. Local Allegion Sales Representative will have a list of local Distributors.To contact a Local Allegion - LCN Sa...:
How to test the RX switch in a Chexit device.
Resolution:
Chexit devices shipped prior to 8-24-2015 with solenoid driven: If Chexit device goes into alarm with fast flashing red LED after the rearm time, the RX switch may be out of adjustment or defect...:
Where are Allegion Wiring and Riser Diagrams (Von Duprin, Schlage, LCN) ?
Resolution:
Wiring and Riser diagrams can be accessed at: Common wiring diagrams can be accessed at: us.allegion.com Go to "Document Library" > then choose Document type of "Wiring ...: