where can i order an hhd

RELATED FAQS

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Warranty on the HHD is one (1) year from date of purchase. The battery for the HHD (Bluebird Pidion) is covered under warranty.   However, as the batteries are not available sep...
1) Make sure the lock batteries are more than 4.0 volts. The USB connection will not detect or communicate with a voltage lower than 4 volts. Many times a firmware update will draw d...
2) Make sure the SUS/HHD is set to communicate using USB connection mode in SUS.  You should see the familiar USB symbol on the SUS main Screen in the bottom right corner.  If you see a S...
3) When you update with NEW firmware replacing very OLD firmware a S1 RESET is suggested after the update. This initializes all the AD-Series memory locations to the new firmware. S1 is the ...
4) Make sure the HHD-USB cable is securely inserted into the HHD and into the lockset.  
5) Inspect the HHD-USB connector(s), ensure no pins are damaged, recessed or out of alignment. If a damaged cable is found customers should see their dealer for a replacement or they can order a re...
5) If working with a CO lockset, the mechanical key switch needs to be in its "Inactive" or normal position.  Ensure the triangle alignment on the front escutcheon and that...
A replacement BNC cable has been found through the manufacturer, E-Z Hook.  This company makes electronic testing equipment, and this cable is believed to be a good working replacement fo...
This product is obsolete and is no longer available from Schlage Electronics.
Standard Schlage rim cylinders will fit a total thickness of door and projecting trim of 3 inches, this includes a minimum of 3/8" of engagement of the tailpiece into the exit device.  See ima...
For total thickness measurements larger than 3 inches see the special cylinder offerings in Pricebook.  Specify the part number and include the total thickness.  We do not offer the ...
The older model Senior Swing came with 2 spring options. The "standard force" spring required 15 lbs of manual  opening force, and reduced force "RF" required 11 lbs of manual opening force.  All S...
The standard L9000 lock can be ordered for thin doors (1 3/8") and the appropriate parts will be shipped.  The LV9000, L400, LM9000, Anti-Ligature, and N escutcheon trims a...
RX wiring on all L9000 locks with RX switch manufactured after January 2, 2017:The L-Series switched to a handed modular three-wire request to exit (RX) switch. This change was originally completed...
Specific to the RX switch installed into the L9080EL/EU and L9082EL/EU and L9000 mechanical locks prior to January 2, 2017:ALL PART NUMBERS BELOW DISCONTINUEDThe L-Series switched to a three-wire r...
Beginning January 2, 2013 Schlage will offer the Latitude (LAT) and Longitude (LON) levers in the 629 and 630 stainless steel finishes.