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where can I find warranties
”
RELATED FAQS
Question
Answer
When is a AD-Series or CO-Series product considered "Out Of Warranty"?
Resolution:
ALL AD and CO products are warranted for electrical for 1.0 year after installation OR 2.0 years after manufacture. The mfg date is on the lock stickers AND can be viewed electronically with th...:
Where can I order a Hand Held Device (HHD), Pidion, accessories?
Resolution:
Warranty on the HHD is one (1) year from date of purchase. The battery for the HHD (Bluebird Pidion) is covered under warranty. However, as the batteries are not ...:
What is the minimum dimension from the edge of the door to a glass light cutout?
Resolution:
Minimum dimensions to cutouts for glass lights: Vertical edge of door to edge of cutout = 5 29/32" Top of door to top of cutout = 6" Bottom of door to bottom of cutout = 10" Reinforcing chann...:
What products are available with an antimicrobial finish?
Resolution:
DESCRIPTION: The antimicrobial coating is specially formulated to inhibit the growth of bacteria by interrupting cell multiplication. The result is that the silver ions surround bacterial cells, ...:
What finishes should be used on exit devices near the ocean or in saltwater environments?
Resolution:
Von Duprin Exit Devices (33A/35A, 98/99, etc) are handled on a case by case basis regarding their ability to handle salt and chemical environments. Our powder coated finishes US28 (Anodized Alum...:
Does Von Duprin have a repair department?
Resolution:
Von Duprin and Falcon do not offer repair services for any of its exit devices.:
Does Von Duprin offer an exit device for exterior use?
Resolution:
Most Panic devices are not designed for exterior applications. As with any mechanical device, exposure to the elements may affect the operation and life of the device and/or finish an...:
Where is the date of manufacture on a 4041 closer?
Resolution:
The date stamp on a 4041/4040XP is on the packing nut. The date will be the week of the year and then the year. EXAMPLE: 10 05 would be week 10 of 2005. For example...: