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RELATED FAQS

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Answer
Where can I order a Hand Held Device (HHD), Pidion, accessories?
Warranty on the HHD is one (1) year from date of purchase. The battery for the HHD (Bluebird Pidion) is covered under warranty.   However, as the batteries are not available sep...
How many operations will the BE367 or FE210 perform after reaching Low Battery level?
When the battery is depleted to 6.5 volts (i.e., the Low Battery Nuisance Delay begins), a valid Normal credential will operate the lock at least 500 times before Critical Battery Level lockout occ...
How many times can an EL device be operated when using a PS914-2RS with battery backup?
The Von Duprin PS914-2RS retracts the EL or QEL device approximately 200 times with five second hold time after each pull.
Can Battery Backup (BB) be added to a PS900 series power supply in the field?
Battery backup can be added to the PS900 series power supplies. Order the 900-BBK to get the battery backup board and batteries for field installation.
What process should be followed to change the Credential Reader type on a AD-Series lock?
The process to change the Credential Reader on an AD-Series lock is as follows: Note: To ensure firmware compatibility of the lock and reader, it is important that the firmware in the LOCK and the...