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warranty contact canada
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Information and contacts in Canada
Resolution:
Please refer to the Allegion Contact Us web page for all inquiries. :
Does Von Duprin's factory refurbish exit devices?
Resolution:
Von Duprin does not offer a service to refurbish exit devices at the factory.Replaceable service items for some exit device parts are available for sale.Please contact technical product suppor...:
Does Von Duprin have a repair department?
Resolution:
Von Duprin and Falcon do not offer repair services for any of its exit devices. :
What would cause a 4040SE not to hold the door open?
Resolution:
A 4040SE would not hold the door open if it has : No Voltage or Improper Voltage. Check that the track has proper voltage going to it (24V AC/DC or 120V AC). If 120 volts is supplied...:
What would cause a door closer to slam?
Resolution:
There are a few things that can cause a closer to slam. The closer could be adjusted incorrectly. Turn all regulating screws clockwise until they stop. Then open each valve 1 and 1/2 turns. If t...:
Falcon 19 R is sticking when I use the 914 KIL trim.
Resolution:
First, make sure the device is being tested while it is mounted to the door with trim installed. (Testing the device on the bench may show behaviors that will not occur once the d...: