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Warranty and repair
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RELATED FAQS
Question
Answer
Can the fluid in an LCN door closer be filled out in the field?
Resolution:
The fluid in an LCN closer must not be refilled in the field. See attached Warranty and Repair Communication :
What causes excessive pinhole rust to start showing up on steel frames?
Resolution:
CAUTION must be used in investigating this problem - In most cases, excessive field rusting of products is caused by improper storage at the jobsite. That situation must be validated prior to refus...:
Does LCN repair or sell rebuilt closers?
Resolution:
Because of the new extended LCN warranties and the desire to be consistent across the entire Allegion premium brands, LCN will be moving away from offering an out-of-warranty repair service beginni...:
Does Von Duprin's factory refurbish exit devices?
Resolution:
Von Duprin does not offer a service to refurbish exit devices at the factory.Replaceable service items for some exit device parts are available for sale.Please contact technical product suppor...:
What would cause a door closer to slam?
Resolution:
There are a few things that can cause a closer to slam. The closer could be adjusted incorrectly. Turn all regulating screws clockwise until they stop. Then open each valve 1 and 1/2 turns. If t...: