Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
vertical rod adjustment
”
RELATED FAQS
Question
Answer
How to adjust the 9847/9947 or 9848/9948 rod adjustment?
Resolution:
See the link to a video instruction, Concealed Vertical Rod Exit Device Adjustment.Manual steps:Open door and release top latch bolt by inserting a screw driver in the hole at the top of the d...:
What would cause an EL device to pull and release?
Resolution:
If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...:
Why does the QEL cycle 3 times with a solid red led and does not work?
Resolution:
Improper mechanical adjustment or QEL calibration could cause the QEL cycle three times with solid LED and not work. First check mechanical adjustment on vertical rods or mortise lock device and co...:
Why will my EL 1490 fire my latches but not hold?
Resolution:
One of the following items may cause the EL1490 device to retract then release: Incorrect power supply - Verify you have the PS873-2/4TD or PS914-2RS/4RL power supply. Problems with wire gauge...:
Why is my QEL device not retracting completely?
Resolution:
You may have a defective motor bracket, defective base plate or vertical rod could be out of adjustment.:
Why would an EL1690 retract the rods but not hold them?.
Resolution:
One of the following items may cause the EL1690 device to retract then release: Incorrect power supply - Verify you have the PS873-2/4TD or PS914-2RS/4RL power supply. Problems with wire gauge...:
How is the QEL calibrated?
Resolution:
The QELA motor that has shipped since 2015 is self calibrating. Older versions had a calibration button, and these notes would apply: Calibration is an internal process of the QEL device&...:
What would cause the Von Duprin delay egress Chexit device not to provide delay egress?
Resolution:
For Solenoid driven Chexit devices shipped from the factory prior to 8-24-2015, the following could cause the device not to provide delay egress:Measure the voltage between green and orange wires o...: