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user audit forced entry
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Question
Answer
In Engage we are not able to pull up audits for all devices using a specific user.
Resolution:
If you filter Devices, you should see activity for that device and if you filter User, you should see that Users activity. If your locks are not set to get overnight updates via Wi-...:
Forced entry
Resolution:
Is an entry accomplished by the use of force upon the physical components of the premises using tools or muscle power.:
How do you check what memory size is on a biometric F-Series HandPunch 3000?
Resolution:
A biometric F-Series hand reader usually comes with standard user memory. When a user is added that exceeds that user memory size, there is no room left to store that user and that user template c...:
Deleate with Audit/Alarm
Resolution:
A delete with audit/alarm credential will log an audit entry that the credential was used. However, the credential will NOT unlock the door. If an alarm is available on the lock, then the alarm wil...:
Engage NDE and LE - Mechanical Key Override and Audits
Resolution:
A mechanical key entry will cause a forced door if the NDEB is in the locked/secure state. There is no Key switch in the NDE. When a key opens the door the NDE see the DPS change and reports t...: