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RELATED FAQS

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Customers should maintain their Schlage Utility Software at the latest version that is available.  This ensures that they have the latest features available and will be compatible with current...
Click here to go to the Allegion site.As of 5/19/2020 Latest version is: 6.8.2
Updating the Schlage Utility Software (SUS) on a Hand Held Device (HHD) will cause the SUS "Login Password" AND the current device "Coupling Password" to be reset to factory default settings of - 1...
Warranty on the HHD is one (1) year from date of purchase.    The battery for the HHD (Bluebird Pidion) is covered under warranty.   However, as the batteries are not ...
Yes.  The AD-200 and CO-200 each can be managed through manual direct lock keypad programming or PC software programming using an HHD to transfer programming information to the lock....