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“
tailpiece was not included with cylinder
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RELATED FAQS
Question
Answer
Why does my AD or CO series lock unlock when the lever is raised?
Resolution:
Installers have reported that their AD-CO Series cylindrical or mortise locks will unlock whenever the outside lever is lifted. This will occur if the outside spindle (square post) is install...:
What is the length of a Schlage rim cylinder?
Resolution:
The Schlage rim cylinder lengths are given below and were measured from the face of the cylinder to the back of the tailpiece. Because of allowable tolerances for each part the average length is l...:
The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
Resolution:
Make sure the HHD/SUS is set to USB communication by checking the small icon right of the "No Device Connected" message. The symbol should be a USB symbol when working with USB enable product...:
What is the part number for T lock tailpiece used with a conventional cylinder?
Resolution:
The Falcon T series was discontinued August 12th, 2026 and was replaced by the Falcon TM series. Refer to Table 1 for a list of T lock tailpieces for conventional cylinders. Table 2 show...:
When ordering the ND lock less cylinder will it come with a tailpiece?
Resolution:
The Schlage ND is shipped with a driver/tailpiece when ordered with a LD, BD, or JD suffix.:
Why can't I get my JD YA6 cylinder to install into an AD-Series lock?
Resolution:
The JD YA6 tailpiece is intentionally designed such that the tailpiece cannot be installed at the same time as the cylinder. Interchangeable cylinders assume that the lever and taipiece is i...:
What is the length of a cylindrical tailpiece?
Resolution:
Key-in-lever tailpieces differ in length depending on the lock series, function, and design. Click here to identify the tailpiece and length. NOTE: Modular ...:
What is the part number for the Schlage cylinder to work in a Falcon T lock?
Resolution:
The Falcon T series was discontinued August 12th, 2026 and was replaced by the Falcon TM series. Schlage offers Falcon Retrofit cylinders to fit many of Falcon's locks. Table 1 below con...:
What is the part number for the Schlage small format rim cylinder tailpiece?
Resolution:
B502-899 is the tailpiece for both the SFIC and standard rim cylinders.: