senior swing operator is not opening.

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The Senior Swing operator is designed to power open the door to 90°. The built in dead stop (in the gearbox) prevents it from opening any further. If the Senior Swing operator is opening to far (pa...
First, turn off the power to the Senior Swing. If the door closes, check controller for a constant activation signal from an activation device. If door continues to hang up and will not close...
The manual opening force to required to open a Sr Swing operator is approximately 11-12 lbs.
The Senior Swing Series used to have a 2 gearbox options, a "standard force" (15 lbs) and a "RF - reduced force" (11 lbs). In November 2009 RF option was eliminated and we made the standard gearbox...
A Senior Swing operator can be hard to open manually if "Power Boost" feature is turned on, and programmed to the Cn (continuous) setting. To make the door easy to open manually, turn the "Power Bo...
The ES Filter started to ship with these units (Senior Swing/Benchmark/Falcon) on 4/22/2013.  The ES Filter kit will help eliminate line noise from an Electric Strike if used. 
On the Senior Swing, if you have line noise from a strike the unit will go into an Error Code on the Control Box (Er14) and will not operate.  Adding the ES Filter, which is a diode, will eliminate...
On the Benchmark and Falcon, if there is line noise from a strike then the unit will lose it's hold open time.  Adding the ES Filter, which is a diode, will resolve this issue and the unit will hol...
For Allegion's recommendation see here.
Chexit devices are NOT electric latch retraction.  In order for Chexit device to operate with an auto operator you will need to add a rim electric strike on a single door or a pair o...
LCN does not does not have or supply any information for the old (obsolete) "High Energy" Dor-O-Matic Sliding doors, Bi-Fold doors or Astro Swing doors. You MUST be AAADM certified to work on, or g...
The current (digital control box) activation input wiring harness (# 761464-00) is included in the Sr. Swing parts bag (-518), and has 4 wires in it, Black, White, Yellow, & Gray. This harness p...