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RELATED FAQS

Resolution: Please refer to the Allegion Contact Us web page for all inquiries in North and South America. Contact Us for Europe, Middle East, India, Africa and Asia Pacific, ...:

Can the 8103 EZHD be mounted with the 8300 plate using G-mount?

Resolution: The G mount cannot be used with the 8103 EZHD because the small fastener does not have enough holding power on the 8300 plate. Other available mounting types are available: P...:

Is the Von Duprin 6111 electric strike compatible with Von Duprin XP98/99 rim exit device?

Resolution: This is not a recommended application as the electric strike does not have the same holding force as the XP98/99 rim exit device. Typically the XP device will withstand a higher force than electr...:

Does Von Duprin offer custom color match?

Resolution: Please see the front of the Von Duprin price book for questions regarding custom paint finishes. Von Duprin DOES support using any existing color from Tiger Drylac series 38 or 49 powder coat...:

How to test the RX switch in a Chexit device.

Resolution: Chexit devices shipped prior to 8-24-2015 with solenoid driven: If Chexit device goes into alarm with fast flashing red LED after the rearm time, the RX switch may be out of adjustment or defect...:

Does LCN repair or sell rebuilt closers?

Resolution: Because of the new extended LCN warranties and the desire to be consistent across the entire Allegion premium brands, LCN will be moving away from offering an out-of-warranty repair service beginni...: