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“
Qel does not stay retracted
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Question
Answer
Does the QEL retract the latch bolt and the pushpad?
Resolution:
Yes the Von Duprin QEL exit device retracts the latch bolt and pushpad. Pushpad and latch bolt stay retracted as long as power is applied to the QEL exit device. :
What is needed to keep the EL device retracted all day?
Resolution:
To keep the Von Duprin electric latch retraction EL or QELA exit device dogged (retracted) all day, have your access control, Key pad, key switch, fire alarm contact or any other signals ...:
What would keep the vertical rod exit devices top latch from being held retracted in the open position?
Resolution:
Following exit devices 2227/F, 33/3527A/F, 33/3547A/48A/F, 98/9927/F and 98/9947/48/F have similar rod adjustment procedures. All top latches control the bottom latch assemblies. When do...:
Why is my latch not retracting when I depress the push pad on an XP98/99 device?
Resolution:
Pushing on the push bar or activating the EL/QEL or the trim on Von Duprin XP98/99 exit device does not retract the latch, it releases the latch only. Door must be pushed or pulled when device o...:
What is (SD) Special Dogging?
Resolution:
SD is Special cylinder dogging in the center case of 98/99 rim and vertical rod non fire rated devices and is available with standard, EL, QEL, CX and ALK.:
Why is the 2390 top latch not staying retracted when dogged?
Resolution:
Most likely need to length the top rod so latch can engage it's internal latch retention state. See 2390 Instructions for adjusting rod lengths.:
What are the wire gauge and length requirements for QEL devices?
Resolution:
Use #18 gauge wire up to 200 feet maximum distance from PS900 x 900-2Q power supply to the QEL exit device. The new QEL+ no longer requires the 900-2Q board but still needs a different option board...:
Can Von Duprin QEL/EL and CX be in the same device?
Resolution:
You can not use these options together on the same device per the following reasons: QEL/EL device retracts the latch bolt of the exit device allowing entry. CX (Chexit) device ...:
How many Von Duprin QEL devices can be connected to a power supply?
Resolution:
Product Ordered before 7/10/2012 - Product identified by no label on QEL motor. You must use the 900-2Q option board with the PS900 power supplies to operate the QEL devices. The attached ta...:
Do we offer HD-QEL?
Resolution:
We offer a couple different HD-QEL options:Hex key dogging (HD) is now available with Von Duprin non fire-rated QEL 33A/35A/98/99 electric exit devices that were shipped after D...:
Why would QEL retract and release repeatedly?
Resolution:
The following could cause the QEL device to retract and release repeatedly: If this is a vertical rod type device, the vertical rods could be adjusted too short. Check rods for dead locking, ...:
Can the EL or QEL conversion kit be used on the old Von Duprin 33/35 exit device?
Resolution:
Current EL and QEL baseplate conversion kits can be used on all latching types of the 33/35 series (non "A" version which were manufactured prior to 2003). At one time, the obsolete black EL ...: