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Question
Answer
Does Schlage or Falcon manufacture a stainless steel cylindrical or mortise lock?
Resolution:
Schlage does not have a stainless steel/non-ferrous lock series. The only option that Allegion provides is the Grade 1 cylindrical Falcon X-Series. To order the Falcon X with the stainless st...:
How do I contact Schlage Biometrics Technical Support?
Resolution:
To contact technical product support for Schlage Biometric Solutions products:Telephone: 877-671-7011, Option 2 (Product Support), Option 8 (Readers, Credentials, Biometrics)Email: read...:
How should a Von Duprin exit device be written out for ordering?
Resolution:
To order Von Duprin exit devices, reference the "How to order" section in the Von Duprin catalogs. All Von Duprin device series Catalogs are available on website. Choose "Cata...:
What is the Buy American Act (BAA)?
Resolution:
To obtain product certification forms:Download the BAA Catalog on the Allegion website Complete the information requested in the the BAA Catalog with a detailed copy of the prod...:
When did we Von Duprin release the RX996L trim as a standard?
Resolution:
The Von Duprin RX996L trim was released to standard order entry in May 2010. The Von Duprin 996L and 996L-BE trims can be ordered with RX switch. The 996L-NL and 996L-DT trims can not have the...: