Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
order email address
”
RELATED FAQS
Question
Answer
How do I contact Schlage Biometrics Technical Support?
Resolution:
To contact technical product support for Schlage Biometric Solutions products:Telephone: 877-671-7011, Option 2 (Product Support), Option 8 (Readers, Credentials, Biometrics)Email: read...:
Who to contact?
Resolution:
Please refer to the Allegion Contact Us web page for all inquiries in North and South America. Contact Us for Europe, Middle East, India, Africa and Asia Pacific, ...:
What are the details about CE marking requirements on products marketed in the European Union?
Resolution:
Many products require CE marking before they can be sold in the EU. CE marking indicates that a product has been assessed by the manufacturer and deemed to meet EU safety, health and environ...:
What is the Buy American Act (BAA)?
Resolution:
To obtain product certification forms:Download the BAA Catalog on the Allegion website Complete the information requested in the the BAA Catalog with a detailed copy of the prod...:
Are the wireless RF Communication boards effectively equal and compatible with the Wireless products line
Resolution:
Yes, all COM400 communications boards are compatible and interchangeable.2.2a, 2.2d, 2.3a are the possible version currently in the field with 2.3a in current production:
Issues Receiving E-mails from Engage
Resolution:
This issue is very common, especially on secure corporate email systems running Office 365 or active email firewall and spam filtering. Please follow these steps as most likely the emails were...:
How to I update my email address for my Engage account?
Resolution:
There is no way to change the email address in Engage. You will have to create a new team member with the new email address.Log in to your current Engage account. Go to the Advanced tab....: