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once deadbolt has been locked key cannot be removed
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RELATED FAQS
Question
Answer
Can the Von Duprin WS98/9927 exit device be operated as Night Latch function?
Resolution:
We do not offer a true night latch, storeroom or ANSI "03" function with this device. (Entrance by trim when latchbolt is retracted by key. Key removable only when locked.) This function would da...:
I can not remove the key from the cylinder on my BE365 deadbolt lock.
Resolution:
After rotating the key to unlock the lock, you must return the key to its normal position to remove it. :
Why can't I remove the control key from the core after the core is inserted into the lever?
Resolution:
The lever may be missing the slot feature for the core locking lug. Verify slot is in place.:
What locks are always locked on the outside?
Resolution:
The storeroom lock function is described as follows: Latch bolt operated by key from outside or by operating inside lever. Outside lever is always inoperative. The following are storeroom functi...:
I am unable to remove my key from a B600 B700 B800 deadbolt.
Resolution:
This is usually caused because the wrong tailpiece is being used on non-IC cylinders or the incorrect driver for IC options. Use the below descriptions to identify which they need.NON-IC: There are...:
Why does my AD or CO series lock unlock when the lever is raised?
Resolution:
Installers have reported that their AD-CO Series cylindrical or mortise locks will unlock whenever the outside lever is lifted. This will occur if the outside spindle (square post) is install...:
Does Schlage make a mortise lock that the lever on either side retracts the latch and a key on either side retracts the deadbolt?
Resolution:
The L9466 Store/Utility Room lock can provide this functionality. Operation: Latchbolt retracted by knob/lever either side. Deadbolt thrown or retracted by key from either side. When the deadbolt ...:
What is part number for the emergency key for privacy function locks?
Resolution:
A flat head screwdriver can be used or the 35-250 emergency key.Please click here for an image of the 35-250 emergency key. :
Why can't I get my JD YA6 cylinder to install into an AD-Series lock?
Resolution:
The JD YA6 tailpiece is intentionally designed such that the tailpiece cannot be installed at the same time as the cylinder. Interchangeable cylinders assume that the lever and taipiece is i...:
Why would the 996L trim not lock or unlock when installed with 98 or 99EO?
Resolution:
The 98/99 rim and vertical rod exit devices are shipped with NL drive screw to function as a Night Latch. To convert the device to Class Room, remove the NL Drive Screw on 98/99 center case ass...:
Why does my 7500 retract the latch bolt but not re-lock the trim?
Resolution:
Tips for changing the function: The NL Drive screw will not be visible when lock body is set to Classroom function There is locktite on the screw that makes it seem like its turned down enou...:
Why did my CO Lock stop working after the Reader Module (electronics) was changed?
Resolution:
CO Reader Modules are not individually replaceable, nor can they be swapped between locks. The inside and outside assemblies of a CO lock are a matched/mated set and cannot be swapped to change rea...:
Why can't I LINK my AD-Series lock?
Resolution:
4. PIM400/AD400 COM400 plug could be damaged! The small pins in the Main PCB board connection for the RF COMM board can get bent during installation of the RF COM400 board. If the PINs are be...:
What is the difference between Night Latch (NL) and Class Room function?
Resolution:
Night Latch (NL)= key retracts the latch momentarily to allow entry. When key is removed, the latch will extend and locks the door (momentary unlock). Class Room (Lock/ Unlock)= key unlocks...:
How do I change the function of the Von Duprin 7500 mortise lock from Lever ( classroom ) to NL ( night latch )?
Resolution:
To convert the Von Duprin 9975L to 9975NL exit function follow these steps (Note: the mortise lock is shipped as Night Latch from the factory): Turn the NL screw on 7500 mortise lock counter clo...:
Schlage AL small format spacer installation requirements.
Resolution:
The Schlage AL-Series SFIC locks require one (1) small format spacer (D500-000) for 7-pin cores and two (2) small format spacers for 6-pin cores. When these spacers are not ins...:
How do I remove an X lock from the door?
Resolution:
To disassemble an X lock, remove the inside knob and unscrew the inside collar and rose. The X lock spanner wrench (012172-000-30) can be used to depress the knob catch as well as tighten/loo...:
When are Panic Devices required?
Resolution:
The use of Panic Hardware and/or Fire Exit Hardware is required by the International Building Code (IBC) and NFPA 101 – The Life Safety Code, depending on which code and which edition of the code i...: