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“
No light on QEL
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RELATED FAQS
Question
Answer
Why is my Von Duprin QEL light flashing red and green?
Resolution:
Check to make sure there is no bind of the latch.:
The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
Resolution:
Make sure the HHD/SUS is set to USB communication by checking the small icon right of the "No Device Connected" message. The symbol should be a USB symbol when working with USB enable product...:
Why is my Von Duprin CX going into a weak alarm after the rearm delay?
Resolution:
Chexit devices shipped prior to 8-24-2015 with solenoid - the solenoid pulls and drops, the alarm sounds, there is a solid LED or no LED light after the rearm t...:
Why would the controller on my 4600 (4630/4640) have no lights on display when powered with 120 VAC?
Resolution:
Verify that the 120VAC is present at the controller (measure 120VAC on the 2 wire gray cable from I/O board to controller -- red/black wires in gray cable). If present, but no lights on the contr...:
Will there be 900-2Q boards for warranty purposes now that the QEL'S do not require the boards?
Resolution:
The 900-2Q board is no longer available. For warranty purposes, QEL conversion kit and 900-2RS board are required. The 900-2RS replaces the 900-2Q board. :
What is (SD) Special Dogging?
Resolution:
SD is Special cylinder dogging in the center case of 98/99 rim and vertical rod non fire rated devices and is available with standard, EL, QEL, CX and ALK.:
Why is my latch not retracting when I depress the push pad on an XP98/99 device?
Resolution:
Pushing on the push bar or activating the EL/QEL or the trim on Von Duprin XP98/99 exit device does not retract the latch, it releases the latch only. Door must be pushed or pulled when device o...: