Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
nd lockset not working correctly
”
RELATED FAQS
Question
Answer
The Von Duprin 98 or 99 ALK kit will not sound the horn
Resolution:
Followings are the reason for 98/99 exit alarm ALK not sound when push bar is activated. Make sure key switch on exit alarm ALK is turned on, wait for 20 seconds before you activating the pushba...:
How do I manually program the AD300 RS-485 Address?
Resolution:
Manually Setting the RS-485 Address This method is only available before the first network communication between an Access Control Panel (ACP) and the lock. Do a Level 1 and Level 2 Factory De...:
What would cause a 4600 operator to click a few times when the actuator is pushed, but not open the door?
Resolution:
If a 4600 clicks, but won't open the door: Verify proper connection of all the control box connectors. Verify correct manual operation of door. Verify actuator connections and any strike/maglo...:
What will happen if the voltage on an L lock goes above the 26V maximum range?
Resolution:
Applies to L9090EL/EU, L9091EL/EU, L9092EL/EU, L9093EL/EU, L9094EL/EU, L9095EL/EUOvervoltage will cause the lock to shut down for approximately 5 minutes to allow the circu...:
Why does the PS900 power supply not provide any DC output when AC power light is on?
Resolution:
The following items may cause the PS900 series power supply to have no DC output voltage. 1. If the DC voltage selection jumper is missing, the power supply will not provide any D...:
What is a 7910-967?
Resolution:
The 7910-967 is a part number for a discontinued RF actuator. It was replaced by the 8310-3856WS RF actuator. The new 8310-3856WS requires the use of an 8310-865 RF receiver. When replacing the ol...:
How long does the demo version of HandNet for Windows stay active?
Resolution:
The demo version for HandNet for Windows stays active for 30 days after installation. No activation is needed and the demo is a full functioning application. Once the 30 days expires, H...:
What process should be followed to change the Credential Reader type on a AD-Series lock?
Resolution:
The process to change the Credential Reader on an AD-Series lock is as follows: Note: To ensure firmware compatibility of the lock and reader, it is important that the firmware in the LOCK and the...:
After replacing the battery on a Von Duprin 2670 Guard X why would the horn stop working?
Resolution:
Replacing the battery on the 2670 should not cause the unit stop working. Make sure the spring that provides tension on the plastic finger is not bent out. The spring should be at a 90 degrees...:
D73 locking issues with push button.
Resolution:
A design change occurred in 2001 to address a locking/unlocking issue with the discontinued D73 lever locks. This included modifying the cam and plug, spindle and using a different plung...:
My PS914 has power but my 2RS card is not working?
Resolution:
Following could cause the 900-2RS board not to operate: If 900-2RS board is not plugged into the PS914 mother board. If PS914 power supply is selected for 12VDC instead of 24VDC. If control co...:
How do I get service on my Astro Swing operator that isn't working properly?
Resolution:
LCN does not does not have or supply any information for the old (obsolete) "High Energy" Dor-O-Matic Sliding doors, Bi-Fold doors or Astro Swing doors. You MUST be AAADM certified to work on, or g...:
Why does my key cylinder spin and not lock or unlock the ND?
Resolution:
This could also happen if the tailpiece isn't installed in a KIL, FSIC, or SFIC cylinder. The FSIC driver also could have come loose from the core in the spindle. :