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“ My outside lever is not opening door when lock in in open position ”

Resolution: Chexits are NOT electric latch retraction devices, therefore the latch will not retract and allow the opener to swing the door open. Chexits block and unblock the latch. In order for a Ch...:

What locks are always locked on the outside?

Resolution: The storeroom lock function is described as follows: Latch bolt operated by key from outside or by operating inside lever. Outside lever is always inoperative. The following are storeroom functi...:

What is the difference between Von Duprin EL and E functions?

Resolution: Application is based on how the door will be used. Please contact Product Support at 877-671-7011 to discuss your application and select the correct device for your opening.:

What is thermal bow?

Resolution: Thermal Bow is a temporary condition which occurs in metal doors mainly due to the temperature differential from one side of the door to the other. This may occur in exterior doors when direct sun ...:

Are Steelcraft doors and/or frames fire rated?

Resolution: Yes, Steelcraft doors and/or frames are available and can carry a UL, WH or FM label. The type of fire label (UL, WH or FM) is dictated by the specifications and local building code. Doors ...:

What would cause a 4600 operator to click a few times when the actuator is pushed, but not open the door?

Resolution: If a 4600 clicks, but won't open the door: Verify proper connection of all the control box connectors. Verify correct manual operation of door. Verify actuator connections and any strike/maglo...:

What are Pneumatic Automatic Operators?

Resolution: Pneumatic Automatic Operators are used in areas where electrically operated devices are not convenient or permitted. Consists of a modified, heavy-duty door closer for manual oper...:

What would keep the vertical rod exit devices top latch from being held retracted in the open position?

Resolution: Following exit devices 2227/F, 33/3527A/F, 33/3547A/48A/F, 98/9927/F and 98/9947/48/F have similar rod adjustment procedures. All top latches control the bottom latch assemblies. When do...:

Is there adjustment limits on the regulation valves of LCN manual closers?

Resolution: The regulation valves are designed to adjust the flow the hydraulic fluid in the closer which regulates the door closing speed through various phases of the closing cycle. The regulation valv...:

In what direction should the hold open nut be pointing for a 4041 H closer, up or down?

Resolution: Make sure that the hold open nut is not on upside down. The orientation of the hold open nut depends on the mounting. On a Top Jamb "Push Side" mount, the hold open nut would poi...:

Can the LM9000 multi lock series be used in standard openings?

Resolution: Specify either an L or B doors for use with the LM9000 or LMV9000 Specify the F frame for use with the LM9000 or LMV9000 Order the lock from Schlage as you would normally The concealed rods...:

Does Von Duprin offer any pulls that through bolt to the Guard-X device?

Resolution: Von Duprin does not offer any lever trim or pulls that through bolt to the Guard X device. Ives has the 8102-6 and 8105-6 pulls that can be lined up with the mounting screws of the exit device b...:

Why does the Schlage button light up “Green” when I open the door?

Resolution: When unlocking the CO200 door by mechanical key override, the green led will be continuously ON until the key is released. This will occur after firmware CO.A.6 (or later) has been installed int...:

Will the Falcon 8200 series operator burn up if someone tries to open it when the door is locked?

Resolution: Any good secure setup and installation should be getting an open signal that has already gone through credential access first (ex……card reader, keypad, Key switch) and ignoring a locked door. ...:

How do I set the hold open on my 4040 closer?

Resolution: The hold open position on a "REG" or "EDA" hold open arm is set with the door to a few degrees shy of the desired hold open point. To properly set, open the door 5° less then the desired hold open...:

What would cause a 4040SE not to hold the door open?

Resolution: A 4040SE would not hold the door open if it has : No Voltage or Improper Voltage. Check that the track has proper voltage going to it (24V AC/DC or 120V AC). If 120 volts is supplied...:

What causes a Senior Swing door to hang open and not close?

Resolution: First, turn off the power to the Senior Swing. If the door closes, check controller for a constant activation signal from an activation device. If door continues to hang up and will not close...:

Why would a 4600 not open a full 90 degrees?

Resolution: A 4600 (4630/4640) not opening to a full 90 degrees could be caused by a couple things: The Opening Force could be set too low. Try increasing the opening force adjustment on the contr...:

What is a lock function?

Resolution: Apartment Corridor Lock function is defined as a lock where the latch bolt operated by lever from either side, except when outside lever is made inoperative by a stop or mechanical means other than...:

What are Hold Open Closers & Magnets?

Resolution: Hold Open Closers & Magnets (Fire/Life safety products) provide a wide range of solutions. Single or multi-point hold open closers Utilize an electromechanical closer. Hold the door o...:

Will the new concealed vertical cable system work with any door height?

Resolution: :

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“ My outside lever is not opening door when lock in in open position ”

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