lock not responding on homekit

RELATED FAQS

Question
Answer
On power-up the CO-Series locksets will provide 5 quick RED Schlage Button flashes and 5 quick beeps to indicate that the electronics (credential reader) has been changed.  In order to recover...
When/If the electronics (Credential Reader) changed on a CO-Series lockset, the lock will respond with 3 RED Schlage button flashes and 3 beeps for any key press or credential presentation.&nb...
CO Reader Modules cannot be replaced by Reader Modules with a different credential type; for example, a magnetic swipe credential reader cannot be replaced with a proximity credential rea...
A Credential Reader MAY be replaced with another Credential Reader of the same type; however, a Factory Default Reset must be performed before the lock will function properly.
First, perform a Factory Default Reset  Next, close the app, turn off Bluetooth (swipe up from the bottom of the screen, tap the Bluetooth icon). Turn Bluetooth back on.  Reop...
The TK400 kit contains an PIM400-TD2 and a WPR400-DT (Dummy Trim) and charger. The WPR400-DT reader has no electronics it is an empty plastic shell. Since the WPR400-DT does not have electronics ...
If a factory default reset (FDR)  is absolutely needed, you MUST temporarily replace the credential reader with another reader that has a Schlage Button.  This should be rarely if ever required. T...