Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
lacth does not drop in
”
RELATED FAQS
Question
Answer
What would cause an EL device to pull and release?
Resolution:
If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...:
Why would bottom latch on 98/9927 drop when top latch stays retracted?
Resolution:
Check the adjustment and if this does not resolve then you may possibly have a defective center case or bottom latch.:
What would cause the Von Duprin 88 series exit device latchbolt not to extend and the crossbar to droop?
Resolution:
The spring in the hinge case or end case assembly lifts the crossbar and both lever arms. If broken, the crossbar and lever arms will drop down. The weight of the crossbar and levers will automati...:
What versions of Microsoft Windows are compatible with Schlage Express version 4.4.2?
Resolution:
Microsoft Windows 8, 7, Vista, and XP: Home, Basic, and Starter versions are not compatible with Schlage Express. What versions of Microsoft Windows are compatible with Schlage Express v...:
What would cause the Von Duprin delay egress Chexit device not to provide delay egress?
Resolution:
For Solenoid driven Chexit devices shipped from the factory prior to 8-24-2015, the following could cause the device not to provide delay egress:Measure the voltage between green and orange wires o...:
Solenoid on Chexit pulls back and immediately lets go and alarm goes off with red solid light.
Resolution:
The following could cause the Chexit solenoid ( devices shipped prior to 8-24-2015) pulls in then drop out with no alarm. Mechanical adjustment such as vertical rods. Disconnect t...:
What is the ANSI A115.1 Government 86 Door Prep for the L9000 lock?
Resolution:
See image, ANSI A115.1 Mortise Lock Prep This door prep requires the N escutcheon with the L283-029 spacer kit to keep the springcage from falling into the door.&nbs...:
Can the 9927 exit device be installed Less Top Rod?
Resolution:
The top rod is required for proper operation. The top latch controls both the top & bottom rods and without the top latch/rod the bottom latch would release when pushpad or trim was used but then ...:
Why is my Von Duprin CX going into a weak alarm after the rearm delay?
Resolution:
Chexit devices shipped prior to 8-24-2015 with solenoid - the solenoid pulls and drops, the alarm sounds, there is a solid LED or no LED light after the rearm t...: