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“ I can not find AD-Series Accessories ”

Resolution: Updating the Schlage Utility Software (SUS) on a Hand Held Device (HHD) will cause the SUS "Login Password" AND the current device "Coupling Password" to be reset to factory default settings of - 1...:

How do I order an updated AD-Series Main Board Cover?

Resolution: The original Inside Cover (Fig. 6 and Fig. 8) and the new Inside Covers (Fig. 7 and Fig. 9) are all compatible to the original Main PCB but only the new Inside Covers press on the tamper switch in ...:

Where can I find AD/CO Series installation instructions?

Resolution: CO-Series Mortise Exit http://w3.securitytechnologies.com/irstdocs/installinstructions/102296 P516-269.pdf:

Where can I find AD/CO Series User Guides?

Resolution: CO250 http://us.allegion.com/content/dam/allegion-us-2/web-documents-2/UserGuide/Schlage_CO-250_User_Guide_English_104208.pdf:

Where can I order a Hand Held Device (HHD), Pidion, accessories?

Resolution: Warranty on the HHD is one (1) year from date of purchase. The battery for the HHD (Bluebird Pidion) is covered under warranty. However, as the batteries are not ...:

Is the AD CO with a 993 chassis compatible with the Von Duprin 33A exit device?

Resolution: No, the 33A is not compatible with the AD and CO 993 chassis units. The 33A can only be driven in a clockwise direction. This would restrict it to right hand installs only.:

Why can't I LINK my AD-Series lock?

Resolution: 4. PIM400/AD400 COM400 plug could be damaged! The small pins in the Main PCB board connection for the RF COMM board can get bent during installation of the RF COM400 board. If the PINs are be...:

How do I use an AD-Series Relay Board (RLBD)?

Resolution: This RLBD data sheet can also be found at Schlage/Technical Support. RLBD DataSheet :

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“ I can not find AD-Series Accessories ”

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