Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
engage verification email
”
RELATED FAQS
Question
Answer
Issues Receiving E-mails from Engage
Resolution:
This issue is very common, especially on secure corporate email systems running Office 365 or active email firewall and spam filtering. Please follow these steps as most likely the emails were...:
How to I update my email address for my Engage account?
Resolution:
There is no way to change the email address in Engage. You will have to create a new team member with the new email address.Log in to your current Engage account. Go to the Advanced tab....:
What does the message "ID temporarily invalid" mean when it displays on a biometric hand reader?
Resolution:
Our biometric hand readers have a limitation on how many times you can try an unsuccessful hand verification. This is similar to secure computer/ system logins that kick you out after a certa...:
How do I assemble my ND75 / ND95 lock chassis?
Resolution:
The Schlage ND75 and ND95 locks require the chassis to be assembled and timed correctly for operation. If the chassis has to be disassembled for any reason please refer to the Asse...: