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RELATED FAQS

Resolution: This issue is very common, especially on secure corporate email systems running Office 365 or active email firewall and spam filtering. Please follow these steps as most likely the emails were...:

Can I have multiple Hand Held Devices (HHD) coupled to the same lock?

Resolution: The Coupling Password is compared whenever an HHD is trying to adjust lock configuration settings or downloading door programming files.:

Do I have to couple each lock with the HHD/SUS after the coupling password is changed or updated?

Resolution: After updating the SUS coupling password, subsequent HHD’s will need the new coupling password entered before they can update any information in the lock, once the HHD has the correct coupling pass...:

What firmware does my CO-100 lock have?

Resolution: CO-100 now has NEW lock status reporting capabilities. Battery status, firmware version, hardware version and PCB serial number. See instructions below for these status menus. :

Available kits to convert classroom mortise locks to classroom security locks.

Resolution: Schlage has conversion kits to convert the classroom L/LV9070 to the classroom security L/LV9071 and the classroom holdback L/LV9076 to the classroom security holdback L/LV9077. The...: