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RELATED FAQS

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To contact technical product support for Schlage Biometric Solutions products:Telephone:  877-671-7011, Option 2 (Product Support), Option 8 (Readers, Credentials, Biometrics)Email:  read...
Please refer to the Allegion Contact Us web page for all inquiries in North and South America.   Contact Us for Europe, Middle East, India, Africa and Asia Pacific,  ...
You can contact Allegion Customer Service (Sales Support) or Technical Support (Product Support) by phone or by email. To contact by phone: ...
NOTE: You can also reach your local sales office by dialing 877-671-7011 and selecting option #3 from the main menu. You will be directed to your sales office based on the area cod...
The current Powder Coat finishes are: Aluminum (BHMA 689) Dark Bronze (BHMA 695) Brass (BHMA 696) Light Bronze (BHMA 691) Statuary Bronze (BHMA 690) Blac...
Tan Powder Coat can be ordered but only available as a special finish with a metal cover.
White Powder Coat can be ordered as a special RAL finish with a metal cover.
Schlage does not have a stainless steel/non-ferrous lock series. The only option that Allegion provides is the Grade 1 cylindrical Falcon X-Series. To order the Falcon X with the stainless st...
BAA/ARRA stand for Buy American Act and American Recovery and Reinvestment Act. A brief description of some of the federal requirements can be found in the BAA Catalog on the Allegion...
Country of Origin (COO) information can be found in the Buy American Act (BAA) brochure.
To obtain product certification forms:Download the BAA Catalog on the Allegion website Complete the information requested in the the BAA Catalog with a detailed copy of the prod...
Unless otherwise specified on an order, the cam supplied on Falcon mortise cylinders will be the following: Non-IC mortise cylinder is the 5622-STD. IC mortise cylinder is the 5622-IC. Related...
Cams for other applications may be specified with no additional charge, see pricebook.
As of May 23rd, 2011 the H lock utilizes the B500 bolt.  If the deadbolt is being replaced for an existing lock, the linkage and housing will change as well.  The new linka...