EL vertical rod not retracting

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There is not enough room for both options as the dogging mechanism in a standard cylinder dogging and the electronics for the EL or QEL options are both located at the end of the base plate. For 9...
The AD or CO - 993 is NOT compatible with a Von Duprin 98/99 Concealed Vertical Rod exit device on wood doors.
The Von Duprin 1609 cannot be used on a pair of fire rated doors. We recommend using the Von Duprin fire rated mortise exit device in lieu of the rim device such as the Von Duprin 5575-F,...
The following items may cause the exit devices top latch from being held in the retracted position. 1. The top or bottom rods are out of adjustment. 2. The top latch hold back...
Following exit devices 2227/F, 33/3527A/F, 33/3547A/48A/F, 98/9927/F and 98/9947/48/F have similar rod adjustment procedures. All top latches control the bottom latch assemblies. When do...
If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...
  Pushing on the push  bar or activating the EL/QEL or the trim on Von Duprin XP98/99 exit device does not retract the latch, it releases the latch only. Door must be pushed or pulled when device o...
One of the following items may cause the EL1690 device to retract then release: Incorrect power supply - Verify you have the PS873-2/4TD or PS914-2RS/4RL power supply. Problems with wire gauge...
SD is Special cylinder dogging in the center case of 98/99 rim and vertical rod non fire rated devices and is available with standard, EL, QEL, CX and ALK.
 HD-EL (Hex Dogging Electric Latch Retraction) solenoid and plunger can be replaced with standard EL solenoid and plunger on non fire rated exit devices, but this should not be used on a daily basi...