Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
doors wont open
”
RELATED FAQS
Question
Answer
What would cause a 4040SE not to hold the door open?
Resolution:
A 4040SE would not hold the door open if it has : No Voltage or Improper Voltage. Check that the track has proper voltage going to it (24V AC/DC or 120V AC). If 120 volts is supplied...:
Why would a 4600 not open a full 90 degrees?
Resolution:
A 4600 (4630/4640) not opening to a full 90 degrees could be caused by a couple things: The Opening Force could be set too low. Try increasing the opening force adjustment on the contr...:
What can be done for a door that will not close against wind pressure?
Resolution:
To correctly answer this question, we need to know how much more force is required to get the door closed. They could try turning the Rod & Shoe over (short side of shoe towards the hinge), or ...:
What causes a Senior Swing door to hang open and not close?
Resolution:
First, turn off the power to the Senior Swing. If the door closes, check controller for a constant activation signal from an activation device. If door continues to hang up and will not close...:
Why does the auto operator not open the door when installed with a Chexit?
Resolution:
Chexits are NOT electric latch retraction devices, therefore the latch will not retract and allow the opener to swing the door open. Chexits block and unblock the latch. In order for a Ch...:
What would cause a 4600 operator to click a few times when the actuator is pushed, but not open the door?
Resolution:
If a 4600 clicks, but won't open the door: Verify proper connection of all the control box connectors. Verify correct manual operation of door. Verify actuator connections and any strike/maglo...:
What is thermal bow?
Resolution:
Thermal Bow is a temporary condition which occurs in metal doors mainly due to the temperature differential from one side of the door to the other. This may occur in exterior doors when direct sun ...:
What are Hold Open Closers & Magnets?
Resolution:
Hold Open Closers & Magnets (Fire/Life safety products) provide a wide range of solutions. Single or multi-point hold open closers Utilize an electromechanical closer. Hold the door o...: