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“ Door wont open when button pushed ”

Resolution: If a 4600 clicks, but won't open the door: Verify proper connection of all the control box connectors. Verify correct manual operation of door. Verify actuator connections and any strike/maglo...:

What could cause a 9100 Series Benchmark operator not to open when the actuator is pushed?

Resolution: If the 9100 Series Benchmark operator does not open when the actuator is pushed: Verify the unit has 120 volts applied to it. Verify the the power light on the control box is on. If not, check ...:

Why does the Schlage button light up “Green” when I open the door?

Resolution: When unlocking the CO200 door by mechanical key override, the green led will be continuously ON until the key is released. This will occur after firmware CO.A.6 (or later) has been installed int...:

Why does the ND40 stay locked after egress?

Resolution: There is potential for ND40/ND44's manufactured around March 2011 to remain locked after egress, or after the latch is depressed. There was an issue with the keycam that created a bind when l...:

Can a magnet, or sentronic device, be released and close the door from a button at a desk?

Resolution: If a door is being held open by the LCN SEM 7800/1900 magnet or any ME/SE Series Sentronic LCN closer, you can remotely release that door to close by ordering the following parts and wiri...:

Office function

Resolution: Door requires a user-level credential for entry. A user can push an interior button or present a credential to enable unlocked state, eliminating the need for a credential to open the door.:

Why does my Chexit device open without sounding the alarm?

Resolution: :

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“ Door wont open when button pushed ”

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