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RELATED FAQS

Resolution: Please refer to the Allegion Contact Us web page for all inquiries in North and South America. Contact Us for Europe, Middle East, India, Africa and Asia Pacific, ...:

Are window kits available for Steelcraft doors?

Resolution: Window kits are available for Steelcraft doors as either factory installed or prepared and installed by a distributor. Factory prepared light cutouts are supplied with Dezigner trim as ...:

Are Lead Lined covers needed for LCN Closers?

Resolution: The determination was made that Lead Lined covers are no longer needed for the LCN product line, see below Marketing/EHS document. Lead Lined cover discontinuation letter :

What is DeZigner Trim?

Resolution: Basic glass trim details: :

What causes excessive pinhole rust to start showing up on steel frames?

Resolution: CAUTION must be used in investigating this problem - In most cases, excessive field rusting of products is caused by improper storage at the jobsite. That situation must be validated prior to refus...:

Does LCN sell replacement parts direct to customers?

Resolution: LCN does not sell direct. LCN only sells through it's Distributors and Dealers. Local Allegion Sales Representative will have a list of local Distributors.To contact a Local Allegion - LCN Sa...:

Does LCN repair or sell rebuilt closers?

Resolution: Because of the new extended LCN warranties and the desire to be consistent across the entire Allegion premium brands, LCN will be moving away from offering an out-of-warranty repair service beginni...: