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RELATED FAQS

Resolution: Please refer to the Allegion Contact Us web page for all inquiries in North and South America. Contact Us for Europe, Middle East, India, Africa and Asia Pacific, You can ...:

Are window kits available for Steelcraft doors?

Resolution: Window kits are available for Steelcraft doors as either factory installed or prepared and installed by a distributor. Factory prepared light cutouts are supplied with Dezigner trim as ...:

Are Lead Lined covers needed for LCN Closers?

Resolution: The determination was made that Lead Lined covers are no longer needed for the LCN product line, see below Marketing/EHS document. Lead Lined cover discontinuation letter :

What is DeZigner Trim?

Resolution: Basic glass trim details: :

What causes excessive pinhole rust to start showing up on steel frames?

Resolution: CAUTION must be used in investigating this problem - In most cases, excessive field rusting of products is caused by improper storage at the jobsite. That situation must be validated prior to refus...:

Does LCN sell replacement parts direct to customers?

Resolution: LCN does not sell direct. LCN only sells through it's Distributors and Dealers. Local Allegion Sales Representative will have a list of local Distributors.To contact a Local Allegion - LCN Sa...:

Does LCN repair or sell rebuilt closers?

Resolution: Because of the new extended LCN warranties and the desire to be consistent across the entire Allegion premium brands, LCN will be moving away from offering an out-of-warranty repair service beginni...: