defective motor hearbox

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You may have a defective motor bracket, defective base plate or vertical rod could be out of adjustment.
The main AC fuse would blow if there is a direct short across the AC line. This could be caused by a:1. Defective I/O PC Board (-3180) To check - unplug the control box AC power cable (2 wire) fro...
A 4600 (4630/4640) not opening to a full 90 degrees could be caused by a couple things: The Opening Force could be set too low. Try increasing the opening force adjustment on the controller a 1/...
For Motor driven Chexit devices shipped from the factory after 8-24-2015, the Chexit Secure Relay Contacts( white and violet wires) change state to signal the device is not secure. Check the f...
For Solenoid driven Chexit devices shipped from the factory prior to 8-24-2015, the following could cause the device not to provide delay egress:Measure the voltage between green and orange wires o...