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dead bolt will not retract when closing door
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RELATED FAQS
Question
Answer
Why does the ND40 stay locked after egress?
Resolution:
There is potential for ND40/ND44's manufactured around March 2011 to remain locked after egress, or after the latch is depressed. There was an issue with the keycam that created a bind when l...:
What are Hold Open Closers & Magnets?
Resolution:
Hold Open Closers & Magnets (Fire/Life safety products) provide a wide range of solutions. Single or multi-point hold open closers Utilize an electromechanical closer. Hold the door o...:
Does an ND50 or ND53 unlock when closing the door?
Resolution:
Both the ND50 and ND53 will not unlock when the door is shut. The only way to pop the button is by turning the key on the outside or the lever on the inside. Occasionally custome...:
What causes a Senior Swing door to hang open and not close?
Resolution:
First, turn off the power to the Senior Swing. If the door closes, check controller for a constant activation signal from an activation device. If door continues to hang up and will not close...:
What can be done for a door that will not close against wind pressure?
Resolution:
To correctly answer this question, we need to know how much more force is required to get the door closed. They could try turning the Rod & Shoe over (short side of shoe towards the hinge), or ...:
What would cause an EL device to pull and release?
Resolution:
If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...:
Can a magnet, or sentronic device, be released and close the door from a button at a desk?
Resolution:
If a door is being held open by the LCN SEM 7800/1900 magnet or any ME/SE Series Sentronic LCN closer, you can remotely release that door to close by ordering the following parts and wiri...:
My COR is not allowing my inactive leaf with push side overlapping astragal to close first.
Resolution:
Astragal must be applied to pull side of active leaf, since placing the stragal on the inside of the inactive leaf will interfere with the active door closing.:
How do you adjust a door closer?
Resolution:
How to: What are the steps to adjust a door closer? Facts: All LCN and FALCON door closers will have 3 regulating valves and a spring adjustment. All closers with a "Del...:
How does Privacy Mode work with Auto-Unlocks?
Resolution:
If the lock is NOT within an Auto-Unlock period when Privacy Mode is cancelled, the lock stays secured.:
What causes the top latch of a 1690 to not hold in the retracted position while the door swings?
Resolution:
The top rod is adjusted too short, so when pushpad is pressed it is not operating the top latch enough to get into the hold down position. The top rod would need to be lengthened by turning the lat...:
Why is my latch not retracting when I depress the push pad on an XP98/99 device?
Resolution:
Pushing on the push bar or activating the EL/QEL or the trim on Von Duprin XP98/99 exit device does not retract the latch, it releases the latch only. Door must be pushed or pulled when device o...: