Cm error code

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This is usually caused because the wrong tailpiece is being used on non-IC cylinders or the incorrect driver for IC options. Use the below descriptions to identify which they need.NON-IC: There are...
The AL53 and ND53 is not designed to be locked from the outside with a key. Key operation: When the button is pushed then the key will unlock the outside lever. When the button is pushed and...
The lever may be missing the slot feature for the core locking lug.  Verify slot is in place.
The keycam may have failed, example here, the latest design keycam can be easily identified as the colored changed to black. Replace either the keycam or chassis as needed to r...
 This could also happen if the tailpiece isn't installed in a KIL, FSIC, or SFIC cylinder.  The FSIC driver also could have come loose from the core in the spindle.
After rotating  the key to unlock the lock, you must return the key to its normal position to remove it. 
-         With the CIP NOT inserted and the Schlage Utility Software (SUS) running o   Enter the Master Programming PIN or Present Loc...
First, perform a Factory Default Reset  Next, close the app, turn off Bluetooth (swipe up from the bottom of the screen, tap the Bluetooth icon). Turn Bluetooth back on.  Reop...
ADFwPkg 2.17.10 released 06/06/2011 is the first AD firmware Package that supports WRI400 and CT5000 devices.
SUS 4.4.0 released on 06/06/2011 is the first released SUS version compatible with WRI400 and CT5000 devices.
If the error "Device does not support this action - E802" appears when trying to couple the lock, it is generally because the user is not pressing the SW1 tamper button 3 times, but instead pressin...
In order to properly couple, the interior pushbutton must be held down while tapping the SW1 (tamper switch) three times.  This will enable the lock to couple to the HHD.
To clean the platen on a hand reader, apply a Windex-like product with a clean, soft cloth and allow it to air dry.  The hand reader platen overlay has an anti-microbial surface.  Should ...
The new motor driven ND electrified locks shipped after March 14, 2016 do not require a solenoid. The Schlage ND-Series electrified locks shipped prior to March 14, 2016 would have used a...
The sliders are different between the 6211 and 6211WF.  The FS slider part number for the 6211 is 970388 and for the 6211WF is 970387.
The Date Code and Closer Size are stamped in the backside of the closer body. Closer Size: If the number is "1", the closer is a 2031 or 5031. If the number is "3", the closer is a 2...
When trying to program a CM lock, it may display an error code with a solid green light and 10 read flashes. This indicates the lock has already been programmed with computer software and manual pr...
An error code E02 indicate a short on the 12/24 VDC power supply.   On current I/O Boards with the 1-24 terminal strip:  Verify any wiring on the power output connections (1,2,3,4,5,7, etc.)...
An error - E04 - is an indication of a constant activation input from either the "Hold Open" switch or a "Wall Activation" switch when the 4600 power is turned on. This condition also occurs when l...
Here is an updated list of errors shown on keypad display of the Senior Swing control: Er04 - Voltage Monitor was high during Opening hardware check. Er05 - Master or slave CPU has oscillator ...
Early versions (12/09 ) of the AD200 User Guide in many DEMO kits incorrectly state the Programming sequence to change the a programming code. It shows entering the new programming code o...
This HandNet for Windows message appears only when a HandKey 2 connects to it for the first time.  During the uploading of users from the HandKey 2 to HandNet, the software verifies the user d...
Many customers who use the Schlage Sense app use a Schlage account to control and manage access to their locks.  With your Schlage account, you can also set up other smart home assistants li...
Maximum glass light sizes for 3 hour fire doors is as follows: Wire glass - not approved for use in 3 hour fire doors. Ceramic glass: UL & ITS/WH allow one (1) light with 100 square inc...
The ES Filter started to ship with these units (Senior Swing/Benchmark/Falcon) on 4/22/2013.  The ES Filter kit will help eliminate line noise from an Electric Strike if used. 
On the Senior Swing, if you have line noise from a strike the unit will go into an Error Code on the Control Box (Er14) and will not operate.  Adding the ES Filter, which is a diode, will eliminate...
On the Benchmark and Falcon, if there is line noise from a strike then the unit will lose it's hold open time.  Adding the ES Filter, which is a diode, will resolve this issue and the unit will hol...
Ensure the end user is using the latest version of the Schlage Utility Software application.
When the GWES error occurs, RESET the Hand Held Device using the RESET button under the battery cover.  After RESET of the Hand Held Device (HHD), the error will be gone.
Update your lockset using ADFwPkg 2.19.0 or higher.  This new firmware update resolves this programming error problem (E701) and the error will no longer be presented.
The E201 message can be ignored and all normal SUS and lock functions will be maintained.  Click "OK " and continue. Update the Schlage Utility Software (SUS) to version 4.6.0 or highe...
The error E03 is caused by one of the following: The motor/clutch not plugged into the controller. The motor/clutch is defective. The controller is defective. Solution: Make sure motor i...
When you see an Error 64 on a HandKey or a HandPunch, it may mean that the lithium battery is low or there is a disconnect with main board.  The first step is to replace the lit...