cleaning biometric hand readers

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To clean the platen on a hand reader, apply a Windex-like product with a clean, soft cloth and allow it to air dry.  The hand reader platen overlay has an anti-microbial surface.  Should ...
The only routine maintenance required on a biometric hand reader is cleaning.  The platen surface upon which the hand is placed, the side mirrors, and the overhead window should be cleaned with rea...
On a biometric F-Series or E-Series hand reader, the desired row (r) value and column (c) value should each be zero (0), plus or minus 2.  The desired exposure (e) value sh...
We warrant only to Customers that Products will be free from defects in material and workmanship for a period of 12 months from the date of shipment of the Products.  There is also an extended...
Job Specific Warranty - If job specific warranty letters or certificates are required, please refer to the Allegion Contact Us web page and request the applicable information.NOTES:F...
The 5 Command Groups will be combined by assigning them the same password starting with those in password menu 5 and then ending with those in password menu 1.  In this case, the command choic...
The DC-200 is a USB to RS-485/422 data converter used with the hand readers.  As long as you have the latest windows updates there are no drivers to download for this to work.
The message "Sorry, Can't Add" appears when trying to enroll a user on a hand reader.  There are 2 reasons this message appears:1.  The ID being enrolled already exists in the hand reader...
If an access control system is not available to test the card output on a hand reader, this card emulation test can be done to verify the card format is correct.  These steps will guide you in...
When the Ethernet communications suddenly stop working on a biometric hand reader, there is the set of questions to ask the customer to start the troubleshooting process.  They are detail orie...