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You can contact Allegion Customer Service (Sales Support) or Technical Support (Product Support) by phone or by email. To contact by phone: call 877.67...
NOTE: You can also reach your local sales office by dialing 877-671-7011 and selecting option #3 from the main menu. You will be directed to your sales office based on the area code ...
Chexit devices shipped after 8-24-2015 with motor driven:If two pin REX connector cable is plugged into the Chexit module and Module REX LED is OFF, the RX switch is defective and needs to be repla...
Chexit devices shipped prior to 8-24-2015 with solenoid driven:If Chexit device goes into alarm with fast flashing red LED after the rearm time, the RX switch may be out of adjustment or defective....
This method is only available before the first network communication between an Access Control Panel (ACP) and the lock. Do a Level 1 and Level 2 Factory Default Reset (FDR) to remove any previ...
Manually Setting the RS-485 Address This method is only available before the first network communication between an Access Control Panel (ACP) and the lock. Do a Level 1 and Level 2 Factory De...
The valve on the back of a 4041/4040XP closer is a "Back Check Selector Valve" that needs to be turned in on "Parallel Arm" mount applications ONLY. If a 4041/4040XP closer mounted "Top Jamb", or "...
Schlage does not have a stainless steel/non-ferrous lock series. The only option that Allegion provides is the Grade 1 cylindrical Falcon X-Series. To order the Falcon X with the stainless st...
HH hurricane rated devices usually have a deferent strike and fire rated mullion. Standard 98/99 series exit devices can be converted to HH by changing the strike and mullion on pair of doors. ...
The current Powder Coat finishes are: Aluminum (BHMA 689) Dark Bronze (BHMA 695) Brass (BHMA 696) Light Bronze (BHMA 691) Statuary Bronze (BHMA 690) Black (BHMA 693)For list of standar...
Tan Powder Coat can be ordered but only available as a special finish with a metal cover.
White Powder Coat can be ordered as a special RAL finish with a metal cover.
For custom powder coat (LCN RAL customer powder coat colors) guide/chart please see here.
The only spring size available is a size 4 (2314ME, 4314ME, 4414ME) which has a stronger spring to help insure that the door will close in a fire situation.