Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
changing tail pieces
”
RELATED FAQS
Question
Answer
Will the Schlage CO or AD trim work with the Falcon 25V device?
Resolution:
The Schlage AD/CO trims are not compatible with the Falcon 25-V device due to the main cam on the device rotating the opposite direction for a given hand compared to the AD/CO trims output dri...:
Which way is the tail piece of the rim cylinder is inserting into the Von Duprin 98/99 rim device from 996L trim?
Resolution:
The tailpiece of the rim cylinder can be inserted into the Von Duprin 98/99 rim device either vertical or horizontal (using the tailpiece guide).:
What is the part number for T lock tailpiece used with a conventional cylinder?
Resolution:
The Falcon T series was discontinued August 12th, 2026 and was replaced by the Falcon TM series. Refer to Table 1 for a list of T lock tailpieces for conventional cylinders. Table 2 show...:
Reinstalling an AD-993 Tailpiece Holder Assembly
Resolution:
Below is the link to the document that shows how to install the AD993 tail piece assembly: Reinstalling an AD-993 Tailpiece Holder Assembly:
Why will 912L not retract the latch bolt all the way?
Resolution:
There are a few things to check in the 912L trim is not retracting the latch as expected. If the 912L was shipped after February 28, 2011, Check the installation ins...: