biomaterics technical library

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To contact technical product support for Schlage Biometric Solutions products:Telephone:  877-671-7011, Option 2 (Product Support), Option 8 (Readers, Credentials, Biometrics)Email:  read...
HandNet Lite is a no-cost application that can be found on the Access Control Support Disk.  The disk is included with every HandKey.  The application can also be obtained through an FTP ...
When the Ethernet communications suddenly stop working on a biometric hand reader, there is the set of questions to ask the customer to start the troubleshooting process.  They are detail orie...
A biometric F-Series hand reader comes with a standard user memory size depending on the model of the reader.  The customer will need to purchase a memory upgrade to accommodate additional use...
The following technical note describes the process for upgrading a biometric F-Series HandKey or a biometric F-Series HandPunch with a memory upgrade code. F-Series (F3) memory upgrade
For wiring information on the DC-104 data converter for Biometric FingerKey products refer to  DC-104 technical note
The following technical note describes in detail the process for upgrading a biometric F-Series HandKey or a biometric F-Series HandPunch main board with a new firmware chip. Note: A firmware upgr...
F-Series (Handkey and HandPunch) firmware upgrade
In order to reset a login for HandNet for Windows, its database has to be modified by a qualified technical support representative.  A user database recovery service is a billable service...
The following technical note describes in detail the installation process for upgrading a biometric F-Series HandKey or a biometric F-Series HandPunch with a modem communications mod...