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“ APTIQ READER CREDENTIAL ”

Resolution: Steps to determine what firmware version your products are currently using AND if a firmware update is suggested: 1) Use the Hand Held Device (HHD) and Schlage Utility Software (SUS) applicat...:

What Proximity technologies do XceedID readers support?

Resolution: ISOX card technology is no longer supported - contact XceedID sales:

What are the model numbers for the new Schlage and XceedID wall mounted credential readers?

Resolution: The Legacy wall mounted readers are replaced as shown in the table below: The MTMS15 and MTMSK15 did not have any prior models that it replaced.:

Can the AD-Series and CO-Series magnetic card credential readers be set to read data from different magnetic card tracks?

Resolution: Customers will need to use the Schlage Utility Software (SUS) on the HHD lock programming device to set the desired magnetic track to be read for access control, if not using default Track 2&n...:

Why is the battery draining so quickly on an AD-Series lock with a Keypad ONLY (KP) credential reader?

Resolution: A Technical Note has been generated to document one method of measuring battery current. See the attachment HERE.:

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“ APTIQ READER CREDENTIAL ”

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