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Resolution: Types of astragal offered from Steelcraft are as follows: "Z" Astragal - For information on "Z" astragal types and attachment refer to the TD Manual page 3.3.17. Most commonly used on double ...:

What is an E-Series HandKey?

Resolution: The E-Series HandKey biometric product measures the size and shape of a user's hand to verify the person's identity for accessing a secured opening. The E-Series HandKey is an all-metal unit ...:

Why does the Schlage Utility Software application display the error message "E201 - This device is not connected?"

Resolution: The E201 message can be ignored and all normal SUS and lock functions will be maintained. Click "OK " and continue. Update the Schlage Utility Software (SUS) to version 4.6.0 or highe...:

What is GrainTech?

Resolution: GrainTech® is a Steelcraft door option which provides a wood grained pattern which is embossed into both face sheets of the door. GrainTech doors are factory stained and top coated with a cle...: