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AL Series Warranty Letter
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Answer
What is the Buy American Act (BAA)?
Resolution:
To obtain product certification forms:Download the BAA Catalog on the Allegion website Complete the information requested in the the BAA Catalog with a detailed copy of the prod...:
When is a AD-Series or CO-Series product considered "Out Of Warranty"?
Resolution:
ALL AD and CO products are warranted for electrical for 1.0 year after installation OR 2.0 years after manufacture. The mfg date is on the lock stickers AND can be viewed electronically with th...:
Can I bypass the circuit board on a M420 M450 or M490: Unsupported voids warranty
Resolution:
No the M400 series of mag locks may not operate direct wiring the power to the coils . Bypassing the circuit board or direct wiring the coils is not supported and voids the warranty ...:
What is the minimum dimension from the edge of the door to a glass light cutout?
Resolution:
Minimum dimensions to cutouts for glass lights: Vertical edge of door to edge of cutout = 5 29/32" Top of door to top of cutout = 6" Bottom of door to bottom of cutout = 10" Reinforcing chann...:
How do I cut a door to accept a Falcon W series lock?
Resolution:
For W lock levers, you can choose whether or not to install the mounting posts. This will also affect how the door is prepped so be sure to determine how you will install the locks befor...:
When there is an E at the end of a finish what does that mean?
Resolution:
The E at the end of a finish indicates it is the equivalent of 619 on other materials because 619 is the finish on brass.: