Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
AD series that support HID smart
”
RELATED FAQS
Question
Answer
What card types and formats will our AD and CO smart readers support?
Resolution:
See attachment for details: Smart readers support::
What Proximity technologies do XceedID readers support?
Resolution:
ISOX card technology is no longer supported - contact XceedID sales:
What causes the error "Device does not support this action - E802" when I'm coupling an AD lock?
Resolution:
In order to properly couple, the interior pushbutton must be held down while tapping the SW1 (tamper switch) three times. This will enable the lock to couple to the HHD.:
What card types and formats will our AD and CO proximity readers support?
Resolution:
See attachment for details: Proximity readers support:
What card formats will our AD and CO magnetic swipe readers support?
Resolution:
See attachment for details: Magnetic Swipe reader supports::
Which AD firmware package version supports WRI400/CT5000 devices?
Resolution:
SUS 4.4.0 released on 06/06/2011 is the first released SUS version compatible with WRI400 and CT5000 devices.: