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AD or CO
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RELATED FAQS
Question
Answer
Where can I find AD/CO Series User Guides?
Resolution:
CO250 http://us.allegion.com/content/dam/allegion-us-2/web-documents-2/UserGuide/Schlage_CO-250_User_Guide_English_104208.pdf:
Will the SUS pull the audit trail from the CL Series, CM Series, CO Series or AD Series locksets?
Resolution:
When the SUS and HHD are used in the “Auto Update” mode, the audit info will be automatically gathered each time the SUS is successfully connected with a lock.:
What is the SUS feature "Device Template"
Resolution:
See the attached Technical Note for instructions on saving a "Device Template" FROM a device or loading TO a device, Device Template Tech NoteOn the SUS/HHD go to the LOCK Properties tab, and sele...:
What Proximity technologies do XceedID readers support?
Resolution:
ISOX card technology is no longer supported - contact XceedID sales:
What card types and formats will our AD and CO proximity readers support?
Resolution:
See attachment for details: Proximity readers support:
What is the minimum and maximum door thickness for the AD and CO series locks?
Resolution:
The minimum door thickness that the AD or CO series lock will mount on is 1 3/8". Be advised that this will require additional spacers to be ordered separately to allow the lock to mount...:
When should I update the firmware in my AD Series or CO Series products?
Resolution:
Steps to determine what firmware version your products are currently using AND if a firmware update is suggested: 1) Use the Hand Held Device (HHD) and Schlage Utility Software (SUS) applicat...:
What card types and formats will our AD and CO smart readers support?
Resolution:
See attachment for details: Smart readers support::
Where can I find AD/CO Series installation instructions?
Resolution:
CO-Series Mortise Exit http://w3.securitytechnologies.com/irstdocs/installinstructions/102296 P516-269.pdf:
When is a AD-Series or CO-Series product considered "Out Of Warranty"?
Resolution:
ALL AD and CO products are warranted for electrical for 1.0 year after installation OR 2.0 years after manufacture. The mfg date is on the lock stickers AND can be viewed electronically with th...:
What card formats will our AD and CO magnetic swipe readers support?
Resolution:
See attachment for details: Magnetic Swipe reader supports::
What is the low battery threshold for the AD and CO Locks?
Resolution:
CO200 & CO250 Disable coin cell Nuisance delay and blink, With CO.A.7 and SUS 4.10.2 or newer for CO200 and CO250, you can use the SUS/HHD, under Lock Properties, Edit, to de-select, DISABLE, t...:
What versions of Microsoft Windows are compatible with Schlage Express version 4.4.2?
Resolution:
Microsoft Windows 8, 7, Vista, and XP: Home, Basic, and Starter versions are not compatible with Schlage Express. What versions of Microsoft Windows are compatible with Schlage Express v...:
Why can't I order an AD-Series or CO-Series mortise deadbolt with a classroom/storeroom (70) function
Resolution:
* NOTE: the AD300/400 devices simply communicate the change in Deadbolt Position status to the Host software. The software then decides what action should or should not be taken at the device. :
Why do the batteries in my AD four battery pack pop out?
Resolution:
The original 4B battery holder used with the AD and CO Series products is updated to improve performance. The issues addressed include: - Improved spring ...:
Is the AD CO with a 993 chassis compatible with the Von Duprin 33A exit device?
Resolution:
No, the 33A is not compatible with the AD and CO 993 chassis units. The 33A can only be driven in a clockwise direction. This would restrict it to right hand installs only.:
Fire Rating for AD and CO locks
Resolution:
The AD and CO locks both have a 3 hour fire door rating. Please see URL for more info. UL Fire Rating List: